rachel miller · ux · projects & writing · pictures, please

I'm a writer and editor with experience in film, art, and UX/conversation design, especially for AI.

Right now I'm making Bank of America's Erica friendlier and easier to use. Before that, I helped design and write the Google Assistant's personality.

I was arts editor at Brooklyn Magazine, produced scripted projects at Tribeca Film Institute, and freelanced with places like The Guardian, WeWork, and the Wine Zine.

Most important of all, I once handed Beyoncé a water bottle.